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Brand : GREE Ductless Mini Split
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Product Name : GREE - 12,000 BTU 16 SEER +Multi Floor Console Ductless Mini Split Indoor Unit 208-230V

Item# :
CONS12HP230V1AF
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heat pump splits
Gree's +Multi Mini Console indoor units are aesthetically pleasing and the perfect size for any room. The space saving design provides energy efficient solutions for difficult areas that may not have abundant space on the ceiling or walls. It can be mounted as low as six inches above the floor and has front panel access to the filter for ease of cleaning. Each
+Multi Mini Console unit can be operated by an infrared remote control.

  • 4-way Discharge Air
  • Multi Speed Fan
  • Comfortable Sleep Mode
  • Swing Louver
  • Cleanable Air Filter
  • Dry Coil Mode for Anti-Mildew Protection
  • Environmentally Safe R-410A Refrigerant

Product Specifications

CFM 353
CFM Cooling 165
CFM Heating 165
Color White
Cooling Capacity 11946
Cycle Hertz 60
ETL Certified Yes
ETL Listed Yes
Filter Type Washable Polymeric Filter
Heating Capacity 12969
Item Height 24.000 inches
Item Length 8.500 inches
Item Weight 33 pounds
Item Width 27.500 inches
Liquid Line Size 1/4"
Minimum Circuit Amps 1
Phase Single
Refrigerant R-410a
Suction Line Size 3/8"
UL Listed Yes
UPC 813919020232
Warranty Offered Yes
Equipment Type Heat Pump
SEER 16
Voltage 208-230 VAC
Energy Star Rated Yes
Tonnage 1
Product Family + MULTI
Mounting Type Floor Console
Sound Level dBA 27
4-Way Remote Air Flow Control No

GREE - A company founded on quality and value

GREE Electric Appliances, Inc. is the world’s largest specialized air conditioner manufacturer, selling more than 100 million units in over 100 countries since 1991. The GREE brand is world-renowned for engineering 7,000 different models in 20 product categories, developing 3,000 worldwide technical patents and pioneering the Variable Refrigerant Flow system that has revolutionized modern day comfort.

GREE Electric Appliances, Inc. is the world’s largest specialized air conditioner manufacturer, selling more than 100 million units in over 100 countries since 1991. The GREE brand is world-renowned for engineering 7,000 different models in 20 product categories, developing 3,000 worldwide technical patents and pioneering the Variable Refrigerant Flow system that has revolutionized modern day comfort.GREE prides itself on the reliability and quality of its products. World class, state-of-the-art quality control methods are employed throughout the manufacturing process, including the use of a separate plant where all key components are pre-tested. More than 1,000 Research & Development technicians spend each day pursuing new and innovative designs as a commitment to ensuring customers always receive the highest quality for the best value in the world.

GREE prides itself on the reliability and quality of its products. World class, state-of-the-art quality control methods are employed throughout the manufacturing process, including the use of a separate plant where all key components are pre-tested. More than 1,000 Research & Development technicians spend each day pursuing new and innovative designs as a commitment to ensuring customers always receive the highest quality for the best value in the world.


WARRANTY FROM THE MANUFACTURER

· 7-year on compressor and 5-year other parts.
* Registration card will be sent in the package; this card should be filled by HVAC technician (installer). A lot of customers have called us asking if they install the unit without the licensed AC Company, will their warranty be void? Answer to that question is Yes. Unfortunately no brand or manufacturer can take the responsibility of the equipment if it was not professionally installed.

FOR COMPLETE WARRANTY DETAILS, CLICK HERE (WILL OPEN PDF FILE IN A NEW WINDOW)


Kingersons Store Warranty: If anything defective or damaged upon delivery contact Kingersons within 15 days. Kingersons at that point will provide free replacement. After first 30 days, your warranty for parts and compressor is moved from Kingersons to the Manufacturer.
Manufacturer warranty: Once the warranty rolls over to the manufacturer, you will have a toll free number for your tech support for any assistance you may need with the product in future. On Air Conditoners you will receive five years on compressor and one year on parts from them.
TIP: Installing a split AC is easy for any AC company, but can get tricky for a homeowner. In many cities it is illegal to touch a refrigerant and perform other such activities without a license. We as a company cannot encourage a customer to install the split AC, but have seen a lot of customers do it in the past. At the same time we have seen some customers installing the unit unprofessionally without performing all the necessary steps, which resulted in issues with the AC unit within the first 3 months.

In short, you can do all the handyman work yourself but can hire an AC company to finish the important process on the Split unit. For example you can drill the hole in the wall, hang the indoor unit on the wall carefully and then place the outdoor unit outside on a concrete pad or a flat surface. But there are some steps you cannot perform, as you do not have tools for it. Which is where your AC Company gets involved to finish all the necessary steps. For example they will need to vacuum the lines, check for the leaks and then release the refrigerant.
Also, remember no matter how good of an install kit the manufacturer provides, these steps are a must for a successful split AC installation. Some company's selling split AC will make you believe their installation kit is quick connect, which means you do not have to have a AC company to install it. But that is not true. Our install kits are “quick connect” too, but any thing can go wrong during the shipment or the parts in the package. For example the copper lines may have a small hole from manufacturing defect. So for example if the lines are not tested for leaks, the refrigerant will leak slowly after installation and within 1-2 months your AC will stop working and you will end up paying $500 or more to have more refrigerant added. So it is worth having it installed the right way to begin with. Your local AC Company can charge you on an hourly basis and above-mentioned process should not take more than 1-2 hours. But if they install the whole unit from scratch to finish, number of hours can vary depending upon each individual situation.
This process will not only ensure you have a working split AC for a long time, but at the same time you will have an energy efficient AC that saves you electricity bills as well.


 

SHIPPING DETAILS

Mostly All Of Our Products Are Shipped Same Or Next Day

Your product will be mostly shipped using Freight Company such as SAIA, ESTES, Old Dominion, FEDEX or UPS and will be delivered in 1-5 business days depending upon your geographical location from our warehouses. We ship products from warehouses in NY, NJ, FL, CA,AZ, TX And MO. Mostly if you are close to our warehouses, you should receive the Product in 1-3 business days. We will email you your tracking number soon as its shipped out or you can log into your account on our website by using your email address and password you created at the time of placing order to check all the shipment and product details.
Please remember we only ship to 48 states within United States. Due to expensive shipment fee we do not ship to Hawaii & Alaska. We do not ship to Canada, Puerto Rico, Jamaica and other countries due to custom issues.

Though above shipment and delivery process is what we normally practice, under unforseen circumstances they cannot be guaranteed at all times. But we do our best and mostly succeed to ship the product either same or the next day.

Overnight Shipping Details (if required)

We can ship overnight or by Second Day Air. But beacuse these are air conditioners and the package weighs more than 90 pounds usually, shipping overnight can result in the package being mishandled and delivered damaged. Plus it cost anywhere from $180-$850 more than regular shipping depending upon your location from our warehouse. Feel free to email us with such enquiries.

Delivery Acceptance, Returns, Exchanges and Cancellation Policy.

We truly appreciate your business and for the past 2 decades being in this business we have continued to do our best to earn customer trust with each transaction. We want you to be happy with your purchase.

100% Satisfaction is guaranteed with all your purchases. In case any of the RARE complications occur, we will handle them upto your best interest and satisfaction.

Delivery Acceptance Terms:
If you receive a package that seems damaged or dented, please open the package in front of the driver and after inspection if you see the product has a severe damage you can refuse the package and call us immediately. We will then arrange a new shipment (Free Replacement) ASAP.

Please note: If the box looks visibly damaged, the product inside may still be in perfect condition as they are well padded for shipping purposes.

PLEASE DO NOT SIGN OR REFUSE THE PACKAGE WITHOUT INSPECTING THE CONDITION OF THE PRODUCT INSIDE. Please take pictures if needed, accept or refuse shipment based upon the condition of the product in the box, not based upon the condition of the box. Please remember if you signed off on a delivery document, insurance cannot be filed if cosmetic damage is found at a later date, as it is considered to have happened after delivery at jobsite.

If you need to get in touch with KINGERSONS, please call KINGERSONS customer service number at 1-386-951-1722 OR email us with your query. AS PER OUR WEBSITE, BELOW IS OUR EXCHANGE/RETURN POLICY FOR YOUR REFERENCE.


DEFECTIVE EXCHANGE
If unit (any product) is defective, depending upon the brand you buy, it will be taken care of by manufacturer warranty. Usually they will send out the replacement part within 24 hours, if replacing part is not a solution, they would probably replace the whole unit if the product was found defective. Replacement will only be made with the same model, if customer decides to upgrade or downgrade to a different model, we'll treat it as a return and a new order.

* All returns should be in original packaging and in brand new condition. Installed products are not considered brand new and cannot be returned.

* All damaged returns and replacements must be requested within 24 hours after the receipt of the product. *

Before shipping the product back, you should request an RA# (Return Authorization number), without an RA# your package will not be accepted, will be refused and sent back by the warehouse.


RETURNS
For all returns, customer is responsible to ship product back to our warehouse at their own expense; restocking fee of 19% will apply regardless if defective and original shipping fee (from $69 to $189 depending upon the product you purchased) will not be refunded as it is paid to the trucking company's and they are non-refundable.

CANCELLATIONS
If you placed the order and you wanted to cancel the order BEFORE IT IS SHIPPED, we will gladly cancel your order and $15.99 cancellation fee will be charged and 3% credit card processing charges will not be refunded. Please make sure that you call us within few hours after the order is placed. We ship the items out same or next business day. We cannot process cancellations after the product is shipped out. It will be considered as a return instead once the product is shipped and you will need to pay the return charges. If the delivery of the shipment is refused above return policy will apply. Once the item is shipped, the shipping company will not refund us the shipping fee back and will charge us for shipping both ways, this will not be refunded if cancelled after the product is shipped and 19% restocking fee will apply.

 

THANK YOU ONCE AGAIN FOR SHOPPING WITH US!
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