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Are
all the products BRAND NEW? |
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Yes
all of our products are Brand New with warranty.
We do not compromise on the quality of the product
nor compromise in giving out quality services
to our clients, which includes timely shipment
with 100% authenticity guaranteed.
Quality
is our #1 goal. If a product does not meet our
strict quality control standards, we will not
sell it. We want you to be satisfied with your
purchase. It is our policy to do everything we
can to make our customers happy. We strive for
100% satisfaction. Because your satisfaction is
our number one priority, we will do what it takes
to ensure your experience with KINGERSONS a positive
one. |
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What
is our return policy? |
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For
answers to all our "Return
Policy" queries, please click
here. |
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How
long does it take to ship? What are the shipping
rates? If I buy more than one item, is there any
shipping discount? Do we ship internationally? |
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Will
the credit card info be shared? Will the name
and address and email shared? What is our Privacy
Policy? |
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No,
none of your information will be shared with the
third party. Please click
here to check our detailed "Privacy Policy"
related queries, please click
here. |
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Do
we sell copies, old and/or used products? |
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We
do not carry or sell any imitations, knock offs,
old, or used items. The quality of our products
is equal to what you will find at the department
stores. The only knock you will get is our knock
out prices! |
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I
feel uneasy about giving my credit card over the
internet? |
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We
have done everything necessary to make your transaction
a safe one. We have done the following:
1)
SSL encrypted site for 100% credit card security.
2) We do not keep credit card information on file.
3) Using your credit card on our website is as
safe as using credit card in your local store.
Infact,
you have more to worry at the local café
than you do placing an order on our site. Occasionally,
we have customers who ask if they can call to
give out their credit card information over the
phone instead. But that is unnecessary as most
internet merchants who provide this phone service
will then just turn around and process your card
through their internet site anyways. Net difference
to you ZERO! You are SAFE with us!
We
use 128-bit SSL (Secure Socket Layer) encryption
throughout our whole order process. We use a real
time, online, Autorize. Net Secure payment gateway.
Your credit card number is never stored anywhere
in our system. Additional protection during authorization
includes fraud screening of each transaction prior
to submission, Address Verification Service (AVS)
and card verification value 2 (CVV2). |
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I
do not want my personal information sold or shared
without my consent. Nor, do I want to be spamed
with unsolicited offers. |
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We
feel exactly as you do! We DO NOT share ANY personal
information about our customers with ANYONE. Frankly,
to do so is just wrong. We do not engage in ANY
spam or unsolicited promotions to our customers. |
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Why
are the prices so cheap? How can you sell at such
discounted prices? |
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1.
We buy in enormous volume and it is likely that
we sell to large discount stores in your area.
You are now cutting out the middleman (the retailer)
and buying directly from the source, "US".
2.
We buy and sell in large volumes thus saving on
each product's price, and passing it on to the
customer.
3.
Excellent wholesale connections which have been
established years ago. |
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How do I track my order?
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All
0rders will ship within given time. Upon request
we will send an e-mail with the tracking number
of your order. So you can track to verify the status
of your order. There is a Logo of UPS and USPS in
every page to track your order. |
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What if I am not happy with my purchase? |
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Click on our "Return
Policy" link. |
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Are
all the items you have on your site "in stock"? |
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Yes!
We have a 99.9 percent fill rate. When we run out
of stock of an item, we remove it from our site.
There are instances where there is an inventory
error or when product does not meet our high standards
and we will backorder an item. This is rare , but
if it does happen we will compensate by giving out
FREE coupons to bring that smile back on your face. |
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What
is our guarantee? |
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We want you to be completely satisfied with every
purchase you make. 100% guarantee is our promise, click here for complete details. |
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Pre-sale question? |
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If you have any question on the products we carry,
we are more than happy to answer. The best way
to reach us is by email. Click
Here
But if you have an urgent need to get in touch,
you can leave a message at 212-300-6603 and we
would call you back in 10-15 minutes if message
left is between 9:00 - 5:00 eastern time. |
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What
should I do if you don’t stock what I want? |
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We
are always sourcing new stock from all over the
globe. However, should we have missed your favourite
scent on our sniffin’ mission, email us
at Click
Here & we are sure we will find it for
you. |
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What payment methods do we accept? |
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- Credit
Cards
- Money
Orders
- Cashier
Checks
Send
money order or cashier's check to:
| ADVANCE INFOTECH INC. |
| 121,
Palm Breeze Dr. |
| Edgewater,
FL 32141 |
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